Shipping and Delivery Policy

This Shipping and Delivery Policy outlines the terms related to the shipment and delivery of products purchased from www.dilista.in

1. Serviceable Locations

We currently ship across all major cities and towns in India. If a pin code is not serviceable, customers will be notified at checkout or shortly after placing the order.

2. Processing Time

Order Processing Time:
All standard orders are processed within 1–2 business days.
Personalized or made-to-order hampers may require 2–4 business days for preparation.

Business Days:
Orders are processed and shipped Monday to Saturday, excluding public holidays.

3. Delivery Time

Metro Cities: 3–5 working days

Tier 2 & 3 Cities: 3–7 working days

Remote/Outstation Locations: 5–10 working days

Note: These are estimated delivery timelines. Actual delivery may vary due to courier delays, holidays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Standard Shipping: ₹49 – ₹240 (based on location and order size)

Free Shipping: Available on orders above ₹699 (India only)

Shipping charges, if applicable, are displayed during checkout before you complete the order.

5. Tracking Information

Once your order is dispatched, a tracking link will be shared via SMS/Email/WhatsApp to help you monitor your shipment in real-time.

6. Multiple Shipments

If your order contains multiple items, they may be shipped in separate parcels depending on product availability and warehouse location.

7. Delivery Attempts

Our courier partners will attempt delivery up to 2 times.

If the package is undelivered after multiple attempts, it will be returned to us. Re-shipping will incur additional charges borne by the customer.

8. Address Accuracy

Customers are responsible for providing accurate shipping details.

DILISTA is not liable for delays or non-delivery resulting from incorrect or incomplete addresses.

9. Delayed / Lost Deliveries

In rare cases of extreme delay, our team will coordinate with the courier partner for resolution.

If a parcel is confirmed lost, a full refund or replacement will be issued.

10. International Shipping

We currently do not offer international shipping. Stay tuned—this service is coming soon!

11. Contact for Shipping Support

If you have concerns or questions related to shipping or delivery, please contact:

DILISTA Customer Support
📧 Email: info@dilista.in
📞 Phone: 7055090469
🕒 Mon–Sat | 10 AM – 6 PM

PREMIUM DECORATIVE JAR

luxurious handcrafted jar – a perfect blend of golden elegance and silver shine.

Aqua Elephant Jar

Textured aqua glass jar with a golden elephant lid – a blend of elegance and tradition. Perfect for festive gifting, weddings, and premium bulk hampers.

Decorative Jar – Matt White

Elegant matte-finish glass jar, perfect for hampers, decor, and gifting.

Decorative Jar – Luster Finish (300ML)

Transparent glass jar with a beautiful luster finish, perfect for luxury hampers and gifting.

Golden Elephant Jar

Elegant matte black jar with a golden elephant lid – perfect for gifting, decor, and storage. Special bulk pricing for weddings, events, and corporate gifting.

Candy Jar – 300ML

Sturdy and clean glass jar ideal for dry food packaging, hampers, and gifting kits. Compact, stackable, and widely used across the gifting and food industry.

Royal Wine Glass Set

Luxury stemware with an embossed fuchsia glass bowl and ornate golden base perfect for upscale gifting, decor collections, or premium hospitality use.

Luxury Dual-Tone Glass Jar Set

Elegant black & amber lidded jars with ribbed texture — designed for premium decor and high-end gifting.

Royal Pedestal Bowl Set

Dual-tone designer bowls with gold pedestal base — perfect for luxury gifting or event display.

Candle Jar – 200ML | Matt Finish | Pink

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Hand-Painted Candle Set

Elegant glass candles with unique hand-painted patterns, a perfect touch for gifting or decor collections.

Etched Glass Candle Holders

Smoky tinted jars with intricate etching — elegant accents for luxury decor and premium gifting.

Metallic Candy Jar – 300ml

Add a touch of elegance to your gift hampers!

Candle Jar – 1000ML

Perfect for candle brands, hamper makers, home décor, and kitchen storage.

Wooden Lid Jar – 200ML

Premium look with wooden lid – perfect for candles, hampers, and gifting.

Decorative Jar | Luster Finish

Elegant multipurpose jar – ideal for luxury candles, décor, and hampers.

Pink Glass Jar with Dome Lid

Vibrant frosted pink jar with matching dome lid – ideal for candles, dry fruits, or festive gifting.

Decorative Jar – Silver Finish on Golden Glass

Striking metallic jars with a smooth silver finish over golden glass – available in 3 versatile sizes. Designed for premium hampers, festive gifting, and candle packaging

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