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Frequently Asked Questions

What is a story-based hamper?

You know those feelings that sit on your chest but never make it to a message? A long-overdue apology. A crush you never confessed. A second chance you’re hoping for. We turn those emotions into hampers — filled with gifts, handwritten-style notes, and stories she’ll remember long after the unboxing.

Can I customize a hamper?

Yes! Just DM us before placing your order, we’ll help you tweak it to match your story perfectly.

Do you accept returns or exchanges?

Since each hamper is built around a personal emotion and moment, we don’t offer returns or exchanges. But if something arrives damaged or incomplete, we’ll make it right. That’s a promise.

Do you offer Cash on Delivery (COD)?

We used to wish we could. But COD means extra charges and unnecessary delays and that’s not how we want your emotions delivered. We keep it prepaid to make things smoother, faster, and fair for both of us. Your feelings deserve first-class handling — not hidden fees.

I want to order, but online gifting feels risky. Can I trust Dilista?

You're not alone, we hear this every day. With so many fake pages and poor-quality gifts online, it’s normal to feel unsure. But Dilista is built different. Every hamper is packed by our own team, checked twice, and sealed with care. What you see on our website is exactly what you’ll get — no surprises, no shortcuts. And if something ever goes wrong? You don’t have to wait weeks for help. Just message us, we respond personally and fast.

Your feelings deserve better than random, soulless gifting. That’s why we exist.
Order once and feel the Dilista difference.